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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Allyson Schroeder

Allyson Schroeder

March 19, 2025

5  out of  5
rating by Allyson Schroeder
"Jeff and his office were awesome when I was in a car accident a few years ago. They helped me make sure the right photos were uploaded with my initial claim and answered my many questions as my injuries became more severe then originally thought. They were very supportive in helping me find a new agent when I moved to a different state to make sure I maintained adequate coverage and continuity of my policies. They will go above and beyond to make sure you feel like a long time friend, not just a customer."
We responded:
"We were happy to help then and moving forward Allyson , thank you 🙏 "
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Peggy Ballard

February 18, 2025

5  out of  5
rating by Peggy Ballard
"Recently filed a claim for rodent damage to our vehicle’s engine. My husband and I are so pleased with the service we received. We are grateful for the assistance that Melanie provided to us-she is THE BEST and our experiences with her and Jeff’s office are have always been positive. We were kept updated throughout the process. We used a rental car thru SJ Denham/Hertz and were very impressed with how State Farm worked with Hertz to help simplify this process. Thank you, Jeff Avery State Farm!"
We responded:
"Peggy, we were so glad to make sure everything went smoothly and that you were back into your vehicle quickly. We agree, Melanie is the best, thank you!"
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Larry Correia

February 2, 2025

5  out of  5
rating by Larry Correia
"I find Jeff to be very knowledgeable and patient when explaining all the options available. He makes you feel comfortable that you have made wise choices for your insurance needs."
We responded:
"Larry, we appreciate customers like you and strive to make every interaction an enjoyable experience."
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Amanda Chadwick

January 23, 2025

5  out of  5
rating by Amanda Chadwick
"This office is always friendly and ready to answer any of my questions. They are even welcoming to my kids when we need to come in person! Thanks for always making insurance understandable!"
We responded:
"We are proud to help you and your family whenever needed."
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Dallas Chadwick

January 23, 2025

5  out of  5
rating by Dallas Chadwick
"Jeff is an outstanding local agent here is Redding CA. With me being in the mitigation industry, I have had the pleasure of working with Jeff on claims with his clients and he is always checking to make sure that they are being taken care of."
We responded:
"Thank you so much for your kind words. We strive to make sure our customers are well taken care of!"
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Ryan Frost

January 23, 2025

5  out of  5
rating by Ryan Frost
"Jeff is very knowledgeable and friendly. I feel comfortable with my assets in his hands."
We responded:
"Ryan, always glad to spend time with you. Best of New Years!"
Profile photo of HEB (HEB)

HEB (HEB)

July 15, 2024

5  out of  5
rating by HEB (HEB)
"I have used many insurance companies over the years. By far, this office was the best and most helpful I have ever used. Specifically, I worked with Kelsie and found her to be incredibly responsive and helpful."
We responded:
"Thank you for sharing your positive experience with our office! We're thrilled to hear that Kelsie provided you with excellent service. We appreciate your feedback and look forward to continuing to assist you with your insurance needs."
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Jennifer Peterson

March 12, 2024

5  out of  5
rating by Jennifer Peterson
"Kelsie is so sweet and helpful!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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brittni Strehlow

September 5, 2023

5  out of  5
rating by brittni Strehlow
"Great folks that work at the state farm Kelsey and Melanie are super helpful and A great team working state farm jeff avery"
We responded:
"Thank you for the wonderful review, Brittni! Your kind words recognizing our team makes our day! Kelsey and Melanie go the extra mile to provide you with the customer care that you deserve! It is our pleasure to be able to assist you with any of your future insurance needs!"
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Michael Woodson

June 12, 2023

5  out of  5
rating by Michael Woodson
"By far the best customer service you could ask for. Jeff and his team went threw great lengths during the carr fire to make sure my family and I were taken care of both insurance wise and personally. You call the office and you feel like family wether you’re set up on auto pay or you’re late on payments they understand and care."
We responded:
"Michael, we enjoy taking care of your insurance needs and it's a pleasure to help you when you need us the most!"
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Kristi Sorensen

April 20, 2023

5  out of  5
rating by Kristi Sorensen
"Jeff is a top-notch State Farm Agent and financial planner. He knows his stuff inside and out and has a personality to match his competence—friendly, outgoing and active in his community. State Farm is a great company. If you’re thinking about switching or are young and new to insurance, I recommend giving Jeff a call!"
We responded:
"Thank you for the 5 star review, Kristi! We strive to provide you with any of your financial and insurance needs! It is our pleasure to be able to assist you with any of your concerns or questions! We are honored to have earned your wonderful feedback and kind words recommending our services to others. Thank you it truly makes our day!"
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Tarasadies

March 28, 2023

5  out of  5
rating by Tarasadies
"As other reviewers have mentioned, Melanie is amazing. Not just because of her knowledge, but because of her compassion and relatability. She goes above and beyond what you would expect from an insurance agent."
We responded:
"Tarasadies, we appreciate the kind words for Melanie. We are proud of her and our whole team for the service we provide our customers!"
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Laurel Harsch-Orr

March 21, 2023

5  out of  5
rating by Laurel Harsch-Orr
"Jeff easily explains the policies and your options, and "K" & Kelsey are always very helpful when I call with questions and/or additions! Lol"
We responded:
"Thank you for taking the time to leave us this amazing review. It is our pleasure to help you meet your needs and we always enjoy talking with you! "
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Michael C

March 15, 2023

5  out of  5
rating by Michael C
"Top notch customer service, terrific at returning phone calls, very happy with our insurance agent. Highly recommended!"
We responded:
"Hi Michael, Thank you for the wonderful review and recommending our agency to others. We appreciate and enjoy customers like you!"
Profile photo of Betsy Erickson

Betsy Erickson

December 29, 2022

5  out of  5
rating by Betsy Erickson
"This office is amazing. I’ve used Jeff Avery’s office since 2009 and they’re seriously the best! I can’t tell you how many times they’ve helped and went above and beyond. We have everything with them, auto, home, business and they’re just phenomenal! I can’t recommend them enough!"
We responded:
"We appreciate the kind words. We strive to provide the best of service and are always happy when our customers express their satisfaction."
Profile photo of Essex Solar, Heating and Air, Inc.

Essex Solar, Heating and Air, Inc.

April 13, 2022

5  out of  5
rating by Essex Solar, Heating and Air, Inc.
"State Farm saved us a lot on our workers compensation insurance. The office as a whole is very professional and they are always helpful on the drop of a dime."
We responded:
"We are so glad that we could assist you with your Workers Compensations Insurance! We strive to provide you with the insurance that you need at a value you deserve and great customer care! Thank you so much for the wonderful review, Essex Solar, Heating and Air, Inc! We are honored to have earned your trust and look forward to asssiting you with any of your insurance questions or needs for many years to come!"
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Elena P

March 7, 2022

5  out of  5
rating by Elena P
"Jeff and his staff are always so helpful, kind, and informative! We have been loyal customers for 16 years!"
We responded:
"Elena, thank you so much for the kind words. We always enjoy helping people like you and your family!"
Profile photo of A Polins

A Polins

February 24, 2022

5  out of  5
rating by A Polins
"Awesome people, great help."
We responded:
"Al, thank you for the wonderful review! Our team strives to provide you with friendly, professional and thorough customer care! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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Tom Dchevy

November 11, 2021

5  out of  5
rating by Tom Dchevy
"The most wonderful staff ever. Very nice office and location."
We responded:
"Thank you for the wonderful review and your very kind words about our team, Tom! We strive to provide you with the customer care that you deserve. It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
Profile photo of Andrew Paradis

Andrew Paradis

September 11, 2021

5  out of  5
rating by Andrew Paradis
"I really enjoy visiting with Jeff and his staff, very friendly and do well at their work. I have been with them since he took over the office and have always felt like they have taken care of us. Jeff always remembers our family and asks about our grown kids whenever we talk. He makes us feel welcome and that he is invested in us, great qualities for his occupation!"
We responded:
"Thank you so much for taking the time to share your experience with our office. We truly appreciate the kind words and great feedback and we look forward to being here for you guys for a long time to come!"
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Jason Hall

August 17, 2021

5  out of  5
rating by Jason Hall
"Very understanding of the situation and Very knowledgeable in his line of work. Would recommend him to others."
We responded:
"Thank you Jason, we were very happy to assist you!"
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jim lower

April 22, 2021

4  out of  5
rating by jim lower
"Easy application on the phone. Reasonable and efficient. I am pleased"
We responded:
"Jim, thank you for the review. Glad we were able to help you and are ready to assist you in the future!"
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jocelyn parker

April 15, 2021

5  out of  5
rating by jocelyn parker
"I can’t say enough about the integrity, personal and professional service I have received.Melanie has been amazing and multiple times has gone above and beyond for me. I couldn’t be more appreciative. I’m a customer for life."
We responded:
"Thank you Jocelyn, we love having you as a customer!"
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Wes Dailey

April 13, 2021

5  out of  5
rating by Wes Dailey
"Great agent takes care of everything like a pro"
We responded:
"We appreciate the kind comments and you Wes!"
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Chelsi Lockwood

March 24, 2021

5  out of  5
rating by Chelsi Lockwood
"Always quick to answer questions and find solutions! Great personal service!"